Clinics and Services
Find out more about the services we offer
Blood Pressure Checks
As part of some of our routine clinics, you may be asked to undertake a series of home blood pressure readings if you have your own home blood pressure monitor. If so, please complete our secure online for to submit the results.
These are carried out by our specially trained practice nurses. You will receive written notification of your smear result, usually within 6 weeks of the test.
All newborn children need to be registered as soon as possible and to book in for the 8-week baby check-up and immunisations.
The practice provides a full immunisation service, by appointment only.
The Services for Children & Young People at Longbow House, Shrewsbury, will automatically send a letter to you when your child is due to attend the child immunisation clinic, inviting you to make an appointment with us.
Please always bring your child's Red Record Book with you. If your child cannot attend their appointment, please let the surgery know, as well as the telephone number on your letter, as soon as possible, so that the cancellation may be offered to another patient.
Chronic Illness Management
The following clinics are run by the nurses and doctors. Some of them will require you to have blood tests beforehand.
You will receive notification from the Clinic Administrators when you are due for an appointment. This letter will normally have a large capital letter/number printed at the top, as a reference. Please advise the Reception staff of this letter/number when you make your appointment because this will help them ensure you are booked for the correct clinics.
- Coronary Heart Disease
If you are eligible for a free COVID-19 Vaccination and you have not yet received your vaccination, you can book an appointment now via the NHS website or find local Walk-In site details at NHS Shropshire, Telford and Wrekin.
Free Flu and COVID-19 vaccinations are available, until 15 December, to all those aged over 65, those with certain long-term conditions and pregnant ladies.
The doctors and nurses provide advice on family planning, including oral contraception, depot (injectable), contraceptive preparations and the fitting and checking of caps. We have dedicated Female Health Clinics for coils and implants services.
Health Clinics Available At The Surgery
Our aim is to keep our patients fit and healthy. Prevention is far better than cure and many serious conditions can be prevented by a healthy life style.
Appointments/details regarding the following clinics can be made at reception
- Ante-natal care
- Flu Clinics are held each autumn over several days
- Health checks
- Minor surgery (There is a waiting list and patients will be invited)
- New patient checks
Social Prescribing started in Shropshire in 2017, and is part of the NHS Long Term Plan. The NHS has committed that at least 900,000 people will benefit from Social Prescribing by 2024. Find out more about personalised care.
Social Prescribing is a non-medical programme designed to help people with a wide range of social, emotional or practical needs. This may include those who may be;
- Caring for someone who cannot manage without this help
- Living with a long-term health condition
- Wanting to change their lifestyle e.g. giving up smoking or losing weight
- Feeling worried or anxious
- Feeling lonely or socially isolated
We offer the option of text message communication and video consultations, initiated in response to the Covid-19 pandemic, to reduce unnecessary face to face contacts and offer consultations as safely as possible. This also saves time both for patients and clinicians.
We use an application called AccuRx. A smart phone (able to connect to the internet) is not essential for the most basic communication (receiving SMS text messaging), but if you do have one it unlocks a safe and effective way to communicate with you via smart links in the SMS text and offer you the addition of video consultations.
AccuRx has a number of functions. For example:
- We may use it to text you about your results, including for example if you need to have a repeat test, a medication change or other advice.
- We may also use it to let you know that we have sent a prescription to the pharmacy or other advice following your communication with us via e-Consult.
- After a telephone or video consultation the doctor or nurse will be able to text you links to websites with advice about your condition or even attach documents to the text for you to download.
- The doctor or nurse may ask you to send in a picture via AccuRx after a telephone consultation. They will send you a link which you can use to reply and attach a photograph (like all NHS communications this is sent securely and privately to your doctor)
- Using AccuRx your doctor or nurse will be able to do a video consultation (discussed further below)
There are a number of other benefits from AccuRx which we will be exploring in future such as questionnaires, for example about Asthma, which will help us manage long term conditions
We will only communicate appropriate information to you in this way. If it is a matter requiring urgent action, or one that is sensitive, we will always speak to you personally.
In order for you to be able to take advantage of this breakthrough in the way we are able to communicate with you it is essential that we have an up to date mobile phone number. Please remember to let us know if it has changed.
We are currently using AccuRx for video consultations. To take advantage of this form of consultation you do need a smart phone, tablet, laptop or a PC with a webcam and a microphone.
At the start of a video consultation the doctor or nurse will send you an SMS text or an email (depending on your device and preference) with a link to the secure video “consultation room”. The video consultations are hosted by Whereby, who are NHS approved and GDPR compliant. Clicking on the link will open your internet browser or if you are using a phone or tablet and have it installed, the Whereby app (for phones the app does work the best but is not essential. You do not need to create an account with Whereby to use the app).
Tips for getting the most out of a video consultation:
- A good internet connection
- A quiet place where you will not be disturbed, that is well lit
- You need a smartphone or tablet with a built in camera and microphone, or a PC or laptop with a webcam and microphone
- If you get cut off and cannot reconnect, wait for a phone call.
If you wish to book a video consultation, please state this either in the reason for the consultation if you are booking online via EMIS Access or to the receptionist if you are booking it over the phone. Please also remember to state whether you would like the invite via text message or via email.
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