Local Support

Midlands Partnership NHS Foundation Trust

If you, a family member or friend needs help urgently, please choose from the following options

24/7 urgent NHS mental health service providing telephone support, advice and triage.

Free from all landlines and mobile networks  

If you live in Shropshire, Telford & Wrekin: 0808 196 4501

If you’re already receiving care from one of our mental health teams and it is within normal working hours (usually Monday-Friday, 9-5) then call the team on the number they’ve given you.  If you do not know or cannot remember, call:

  • 0300 303 3426 (West Shropshire area)
  • 0300 303 1601 (East Shropshire area)

If it's a weekday after 5pm, weekend or bank holiday, 0808 196 4501 (Shropshire, Telford and Wrekin)

Our switchboard is staffed 24 hours a day, 365 days a year, and will be able to direct your call 0300 790 7000 

Visit the Midlands Partnership University website


Children and young people of all ages and their parents can access any of The Children Society’s drop-in sessions – BEAM, without an appointment or referral.  Here they can talk to an experienced practitioner who will listen to and support them with any challenges facing them regarding emotional health and wellbeing. BEAM also offer several workshops focusing on a specific issues.

Visit the Beam website

Shropshire Psychological Services (IAPT)

IAPT services can support people with mild to moderate mental health issues such as anxiety or low mood. They aim to improve health and wellbeing by offering a range of help, advice, life skills courses, supported self help, other groups and individual therapies for everyone aged 16 and over.Currently, due to the Coronavirus pandemic, assessment and therapy (both individual and group sessions) are being carried out via telephone or online except in exceptional circumstances.

Visit the Shropshire IAPT website

Bereavement Counselling

Run by Shropshire Council with support from Samaritans, Severn Hospice, Cruse Bereavement Care and Crane Quality Counselling, the Bereavement Support Service offers one to one personalised counselling. It is available for anyone living and working in Shropshire. Family, friends, patients, colleagues and professionals who have experienced bereavement can all access free counselling.

People will be able to talk to a trained professional about how they are feeling and get practical support and help from the Council. This new pathway is available during the time of COVID 19, but the bereavement or loss DOES NOT need to be COVID related or recent. To  access the free service you need to call the Shropshire Council COVID-19 Helpline

Telephone: 0345 678 9028

Green Oak Foundation

Local private counselling service in Church Stretton, Ludlow, Pontesbury and Shrewsbury

  • Monday-Friday, 9:00am – 8:00pm
  • Saturday 9:00am – 4:30pm

Visit the Green Oak Foundation website

National Support


Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Visit the Mind website

Rethink Mental Illness

Rethink Mental Illness improve the lives of people severely affected by mental illness through a network of local groups and services, expert information and successful campaigning. The goal is to make sure everyone affected by severe mental illness has a good quality of life.

Visit the Rethink website

Anxiety UK

Anxiety UK was formed in 1970, by Katharine and Harold Fisher as a result of Katharine’s experience of agoraphobia and her desire to develop support for others similarly affected.

Visit the Anxiety UK website


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Visit the Samaritans website

Combat Stress

Combat Stress is the UK’s leading charity for veterans’ mental health. For a century, they’ve helped former servicemen and women with mental health problems such as anxiety, depression and post-traumatic stress disorder (PTSD).

Visit the Combat Stress website

CALM (Campaign against living miserably)

The Campaign Against Living Miserably (CALM) is leading a movement against male suicide, the single biggest killer of men under 45 in the UK.

Visit the CALM website

Young Minds

Young Minds is leading the fight for a future where all young minds are supported and empowered, whatever their challenges.

Visit the Young Minds website