About the Surgery

 

We are situated near the centre of the small market town of Church Stretton. The town is built in a valley between two lines of hills and is located about 15 miles south of Shrewsbury. It is a holiday centre especially for walkers and mountain bikers who enjoy the routes through the outstanding scenery around Church Stretton and the South Shropshire hills in general.

We currently care for over 7400 patients. The practice is committed to providing the highest possible up to date standard of medical and nursing care, in a professional and compassionate manner, whilst respecting patients confidentiality. We aim to offer an approachable and efficient service, putting the needs of our patients first.

Please remember that everyone working at the practice treats all patient information in the strictest confidence. Sometimes our reception staff need a little more information from a patient to help the doctors and nurses.

We are a training practice, linked to Keele University Medical School, and from time to time medical students may be present at your consultation or will be running their own sessions, during which they take a history from you and present to the GP. You will also be seen and treated by the GP. This is an important part of students' training, particularly in light of the national current GP recruitment crisis. You will always be told if a medical student is present or running the session and have the opportunity not to be seen by the student if you wish.

The practice strives to improve its performance by supporting professional development and learning for its staff and students, along with encouraging communication and feedback via the Strettondale Patients' Participation Group.

Our patients' needs are central to everything we do, hence our website has been designed to make it easy for you to gain instant access to the information you need.  It also provides specific practice details such as opening hours and how to register, together with a wealth of useful pages covering a wide range of health issues and links to other relevant medical organisations.

Opening Hours

Find out when we're open and how to get help when we're closed.

See our opening hours

Surgery Staff

Meet the surgery team

See our staff page

Surgery Policies and Procedures

View our surgery's policies and procedures including GP Earnings and our webite Accessibility Statement.

View our policies and procedures

Complaints and Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report

Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.

Latest News

All the latest news and information from the surgery and our patient community.

Read our latest news items

South West Shropshire PCN

Church Stretton Medical Practice is part of South West Shropshire Primary Care Network.

Armed Forces Veteran friendly Accredited GP practice

Church Stretton medical Practice is proud to be an Armed Forces Veteran friendly Accredited GP practice

Regardless of when you left the military, please tell us that you’ve served in the UK Armed Forces. This will help our practice to better understand any military related health conditions that you may have and ensure that you are referred, where appropriate, to dedicated services for veterans.

This includes the specialist mental and physical health services, Op COURAGE: The Veterans Mental Health and Wellbeing Service and the Veterans Trauma Network.

When using these services, you will be able to speak to people who:

  • understand the Armed Forces and military life
  • are either from the Armed Forces community or highly experienced in working with serving personnel, reservists, veterans and their families
  • will work with you to make sure you get the right type of specialist care, support, and treatment
  • work closely with a range of organisations and charities, including military charities, to support your wider health and wellbeing needs.

If you’ve recently left the forces, it is important to give your GP the paperwork that your military medical centre gave you, including any medical records. This will help to make sure your military health record transfers to your NHS health record. This will also give your GP information on your health and ensure that any ongoing care and treatment is continued.