Tests and Results
When you attend for a test of any kind, be it at the surgery or hospital, you should be clearly informed of:
Who your test result will be sent to and when the result will be available.
If a test is performed at the surgery then the test result will be sent back to us. If it is a test performed at, or at the request of, the hospital then the test result will normally be sent back to the Hospital Specialist who ordered the test. When you have any test performed, please ensure that you are clear who the result will be sent to, and when you can expect it to be available.
How you are to be informed of your test result
Tests performed at and for the surgery
If your test result comes back normal then you will not be notified. However, if it comes back abnormal in any way then we will advise you of this and of any action required either by telephone or letter or SMS text, depending on the urgency of it.
If you require further clarification or clinical information please use e-Consults, as this is the preferable way to to deal with your query. A clinician will then contact you via SMS text, phone call, video call or email to answer your query. If you are unable to use e-Consults then please ask for a telephone consultation with the doctor.
If your test was taken at the surgery prior to one of our regular chronic illness check up appointments such as diabetes, cardiovascular or hypertension clinics then our nurse will discuss your results with you at your next clinic appointment
Please note that we have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
If you would like to view your test results for tests carried out at the surgery, please register for the enhanced level of Patient Access, which requires additional evidence of identification.
Tests performed at/or for the hospital
The results of any tests or investigations done at or for the hospital normally, in the first instance, go back to the hospital specialist who requested the test. The hospital staff undertaking the test and/or your specialist should advise you how and when you will be informed of your results. If not, please ring and make enquiries with your hospital specialist's secretary and ask them to inform you how/when you will be notified about your results.
Direct Telephone Numbers For Hospital Secretaries
The results of Warfarin blood tests and dosages will be given to you directly by the hospital.
If you have any queries, or you are unsure who your test/investigation result will go back to, please do not hesitate to speak to one of our secretaries at the surgery who will be able to advise you on this or make further enquiries on your behalf.
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