Ordering a repeat prescription


Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.



Having problems?

Before you call us.



Repeat prescriptions

In order to obtain further supplies of your regular medication, please select one of the following options:

Electronic options
Information from the Prescription Ordering Service at at 20.7.21

We are currently operating with a reduced number of staff.

If your request is urgent, please bear with us as you may experience a higher wait time.

If you are able to, please email us at shropshire.pod@nhs.net / tw.pod@nhs.net 

For information on what to include in your email, please see the Shropshire Telford and Wrekin CCG website, or type (Shropshire/Telford) POD into your search engine. Thank you for your understanding.

Manual Options
  • Post via Royal Mail
  • Post request in prescription box on front door

Please note that we do not take prescription requests by telephone

We would prefer if you could request your medication using the right hand half of your previous regular medication prescription.If the drug you require is not on the sheet, you will need to speak to our prescription administrator who is only available in the mornings. She may have to speak to the doctor about your request.

Repeat Prescription

Repeat medication is reviewed on a regular basis and you may be asked to make an appointment with a doctor or attend a clinic before another prescription is issued.


Prescription Collection

Please allow 48 working hours to process repeat prescriptions-​


Requested by lunchtime on Ready for collection on
Monday Wednesday afternoon
Tuesday Thursday afternoon
Wednesday Friday afternoon
Thursday Monday afternoon
Friday Tuesday afternoon

Prescriptions sent directly to the local pharmacists

The practice and the local pharmacists offer a service to enable patients to collect their medication from the pharmacy of their choice, in Church Stretton. Please inform us and state which pharmacist you prefer to use.


Think Twice​

Patients are being asked to "Think Twice" before asking their GP to prescribe over-the-counter medications such as Paracetamol for common or short-term ailments.​

Shropshire practices spend £1.3 million on medicines which are easily available to purchase from your local pharmacy or supermarkets. Patients have a responsibility to look after themselves and their children where possible, and manage self-limiting minor ailments with support from their local pharmacy if needed.  Please see the link below for further details:

Think Twice Information Pack



Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.


Missing Items

When collecting your repeat prescriptions from the chemist, please check you have everything you ordered before leaving the shop and query the shortfall with them at the time if necessary. There are several reasons why some of the items from your order may have become separated from each other:

  • Acute (not a repeat) medication may have been issued on a different prescription and may be in a different bag.
  • There is a legal requirement for the chemist to store specific drugs separately in a locked cupboard and you may not have been given this bag.
  • The doctor may have had to reauthorize some items which may have been issued on a different day.
  • Prescription requests from the hospital take time, as the doctor has to add it to the patient's current medication list and confirm there is no interaction with any existing medication.