Mental Health Support

For Urgent Help Contact  Midlands Partnership NHS Foundation Trust

If you, a family member or friend needs help urgently, please choose from the following options

24/7 urgent NHS mental health service providing telephone support, advice and triage.

Free from all landlines and mobile networks  

If you live in Shropshire, Telford & Wrekin: 0808 196 4501

If you’re already receiving care from one of our mental health teams and it is within normal working hours (usually Monday-Friday, 9-5) then call the team on the number they’ve given you.  If you do not know or cannot remember, call:

image depicting mental health issues

  • 0300 303 3426 (West Shropshire area)
  • 0300 303 1601 (East Shropshire area)

If it's a weekday after 5pm, weekend or bank holiday, 0808 196 4501 (Shropshire, Telford and Wrekin)

Our switchboard is staffed 24 hours a day, 365 days a year, and will be able to direct your call 0300 790 7000 

VISIT THE WEBSITE

 

NHS Sources Of Mental Health Support

Image of a counsellor

Access Team

More specialist mental health support can be gained via the Access Team for the Young People and Families Mental Health Service (previously CAMHS).

Professionals & staff working with children & young people can contact the Access Team for a consultation or advice on the most appropriate direction of support. A specialist mental health intervention may be suggested which might include face to face psychological therapy with a young person, family therapy or a referral to Helios who offer therapeutic support via Skype. If this is the case a referral will be requested.

  • Phone: 0300 124 0093
 

Beam

Children and young people of all ages and their parents can access any of The Children Society’s drop-in sessions – BEAM, without an appointment or referral.  Here they can talk to an experienced practitioner who will listen to and support them with any challenges facing them regarding emotional health and wellbeing. BEAM also offer several workshops focusing on a specific issues.

FIND OUT CLINIC TIMES AND LOCATIONS

 

Kooth

Kooth offers young people the opportunity to have a text-based conversation with a qualified counsellor. Counsellors are available from 12noon to 10pm on weekdays and 6pm to 10 pm at weekends, every day of the year on a drop-in basis. Young people can access regular booked online counselling sessions as needed. Outside counselling hours young people can message the team and get support by the next day.

  • Monday – Friday 12 Noon – 10pm
  • Weekends 6pm – 10pm

VISIT THE KOOTH WEBSITE

 

Shropshire Psychological Services (IAPT)

IAPT services can support people with mild to moderate mental health issues such as anxiety or low mood. They aim to improve health and wellbeing by offering a range of help, advice, life skills courses, supported self help, other groups and individual therapies for everyone aged 16 and over.Currently, due to the Coronavirus pandemic, assessment and therapy (both individual and group sessions) are being carried out via telephone or online except in exceptional circumstances.

  • Phone: 0300 123 6020
  • Email: iaptshropshire@nhs.net.  You will need to send a completed referral self referral form, available from the website.

VISIT THE WEBSITE

 

Togetherall

Togetherall is an online community for people who are stressedanxious or feeling low.The service has an active forum with round-the-clock support from trained professionals. You can talk anonymously to other members and take part in group or 1-to-1 therapy with therapists.

VIEW THE TOGETHERALL WEBSITE

 

Other Non-NHS Sources of Support

Anxiety UK

Charity providing support if you have been diagnosed with an anxiety condition.

  • Phone: 03444 775 774
  • Monday to Friday 9.30am – 10.00pm
  • Saturday-Sunday 10am-8pm
 

Autism/Aspergers (Shropshire Autism Hub)

The Autism hub is for adults on the Autism Spectrum with or without a diagnosis. We offer peer support, carer's support, advice on welfare benefits, housing, relationships, budgeting advice and employment advice. They aim to help with coping strategies, promote independent living and support self management

image of counselling session

VISIT THE WEBSITE

 

Bereavement Counselling

Run by Shropshire Council with support from Samaritans, Severn Hospice, Cruse Bereavement Care and Crane Quality Counselling, the Bereavement Support Service offers one to one personalised counselling. It is available for anyone living and working in Shropshire. Family, friends, patients, colleagues and professionals who have experienced bereavement can all access FREE counselling. People will be able to talk to a trained professional about how they are feeling and get practical support and help from the Council. This new pathway is available during the time of COVID 19, but the bereavement or loss DOES NOT need to be COVID related or recent. To  access the free service you need to call the Shropshire Council COVID-19 Helpline

  • Phone:  0345 678 9028.
 

Bipolar UK

A Charity helping people living with manic depression or biopolar disorder

VISIT THE WEBSITE

 

CALM

CALM is the Campaign Against Living Miserably, for men aged 15 to 35

  • Phone: 0800 58 58 58
  • Daily, 5pm – Midnight
 

CRUSE

Bereavement care and support

 

Green Oak Foundation

Local private counselling service in Church Stretton, Ludlow, Pontesbury and Shrewsbury

  • Monday-Friday, 9am – 8pm
  • Saturday 9am – 4.30pm
  • Phone: (01743) 340880
  • Email: info@thegreenoakfoundation.co.uk

VISIT THE WEBSITE

 

Men’s Health Forum

24/7 stress support for men by text, chat and email.

VISIT THE WEBSITE

 

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities.

VISIT THE WEBSITE

 

Mind

Promotes the views and needs of people with mental health problems.

  • Phone: 0300 123 3393
  • Monday – Friday, 9am – 6.00pm

VISIT THE WEBSITE

 

No Panic

Voluntary Charity offering support for suffers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.

  • Phone: 0844 967 4848
  • Daily, 10am – 10pm. Calls cost 5p per minute plus your phone provider’s Access Charge

VISIT THE WEBSITE

 

OCD Action

Support for people with OCD. Includes information on treatment and online resources.

  • Phone: 0845 390 6232
  • Monday-Friday, 9.30am – 5.00pm. Calls cost 5p per minute plus your phone provider’s Access Charge

VISIT THE WEBSITE

 

OCD UK

A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.

  • Phone: 0333 212 7890
  • Monday-Friday, 9am – 5pm

VISIT THE WEBSITE

 

OUR PLACE

It has been an anxious year for many adults, children and young people alike. We know many of you are worried about the impact of the pandemic on your children.

The Solihull Approach (NHS) has just released a BRAND NEW online course FREE TO ALL residents of Shropshire, called Understanding Your Child's Mental Health and Wellbeing.

VISIT THE WEBSITE     To join this  course and others free of charge in Shropshire, enter the access code: DARWIN 18

PARENT EDUCATION GROWTH SUPPORT

Support to parents with Child to Parent abuse, regardless of whether the abuse is physical, emotional, psychological, verbal, sexual or financial - we are here to support you.

VISIT THE WEBSITE

PAPYRUS

Young suicide prevention society.

  • Phone: HOPELINEUK 0800 068 41 41
  • Monday – Friday, 10am – 10pm
  • Weekends and Bank Holidays, 2pm – 10pm
 

Rethink Mental Illness

Support and advice for people living with mental illness

  • Phone: 0300 500 927
  • Monday – Friday, 9.30am – 4pm

VISIT THE WEBSITE

 

Samaritans

Confidential support for people experiencing feelings of distress or despair

  • Phone: 116 123 – Free 24 hour helpline, 365 days a year

VISIT THE WEBSITE

 

SANEline

Emotional support, information and guidance for people affected by mental illness, their families and carers.

  • Phone: 0300 304 7000.  Or leave a message on 07984 967 708 giving your first name and a contact number, and a professional or senior volunteer will call you back as soon as practicable
  • Daily, 4.30pm – 10.30pm

VISIT THE WEBSITE

 

YoungMinds

Information on child and adolescent mental health. Services for parents and professionals.

  • Phone: Parents’ helpline 0808 802 5544
  • Monday-Friday, 9.30am – 4pm

VISIT THE WEBSITE