Coronavirus: Practice Information

We are currently providing restricted services at Church Stretton Medical Practice.

If you feel you need non-urgent medical advice please use our E-Consult link, which is at the top of our website, in the first instance. If you are unable to use E-Consult or for urgent queries, please phone the Practice, but be aware that there may be a high level of calls.​

Please be aware that all GP appointments have been changed to phone calls initially. Please do not come into the Practice unless requested to by your GP.

If you require a prescription please use the usual methods to request one. Please do not over order or try to order early due to the Covid-19 outbreak. All prescriptions are being dealt with as normal and will be refused if outside of your normal repeat timescales.


We are no longer offering a Covid Vaccination Programme

We have been instructed to step down from the primary care vaccination programme and return to the delivery of routine primary care work to better support our patients.

  • All COVID vaccinations will now be delivered by the national vaccination centres which can be contacted by calling 119 or via the National Booking Online Service

COVID-19 Vaccination Status (Passport) Information

From 17 May, people in England who have had a full course of the COVID-19 vaccine will be able to demonstrate their COVID-19 vaccination status for international travel. A full course is currently two doses of any approved vaccine.

Please do not contact your GP surgery or the place where you were vaccinated about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status. People can prove their vaccination status by:

  1. NHS app – if you have a smart phone or tablet, you can download the NHS app by searching for ‘NHS App' in your app store. Please note this is different from the NHS COVID-19 app. Once you have downloaded the app, you will need to create an account. You can find help and information on what you need to do here.   If you have any technical difficulties or queries regarding downloading or using the NHS App, please click  here 

To use the NHS App, you must:

Be registered with a GP in England

Be over the age of 13 (if you are aged 13-15, you will need to contact your GP surgery to request GP online services access before you can use the app)

We recommend that you download the app prior to booking your international holiday, and at least two weeks before your departure date.

2. Online via the NHS website – more details to follow

3. On request by calling NHS 119 - If you do not have access to a smart phone or the internet and you know the country you wish to travel to will need to know your vaccination status on entry, you can call 119 and ask for them to send you a letter in the post.

This must be at least five working days after you have had your vaccine, and letters will take up to five working days to reach you.

Make sure you leave yourself plenty of time to sort this if you are travelling abroad.

Your letter will be sent to the address your GP has recorded for you; the call handler will not be able to see your address to check this for you. If you have moved house, please update your GP with your new home address before calling 119.

For more information about COVID-19 vaccine passports, please look at the government guidance  here.

Children cannot get COVID-19 vaccination status, as children are not currently being vaccinated against COVID-19. For further information, please click here:

Need help finding your NHS Number?

If you are registered with a GP practice, you will already have an NHS Number, a unique 10 digit code.

A service is available on the  NHS.UK website to receive a reminder of your NHS number.

You should also be able to find your NHS Number on any letter or document you have received from the NHS, including prescriptions, test results, and hospital referral or appointment letters.

If you cannot find your NHS Number in these ways, you can ask your GP practice to help you. They should be able to provide the number for you as long as you are registered with them. To protect your privacy, you may be asked to show a passport, driving licence or some other proof of identity.


Isolating Safely at Home with Covid-19

Advice for patients isolating at home with Covid-19

Recovery from Covid-19

For patients who are recovering from coronavirus, some helpful advice may be accessed here


Face Masks

With effect from July 24th 2020 everyone is required to wear a face covering when entering a shop or business. This is an additional mandate to wearing one on Public Transport.

If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit the government website for more information. Here you will be able to print off an exemption card.  The exemptions are based on the trust of the patient acting responsibly if they feel they are eligible.

You may also be able to print out exemption cards from

Mask Exemption Cards

 The Practice is unable to supply individual letters.


Update on 9th July 2020

Once again we would like to thank our patients for their support and understanding during the Covid 19 Pandemic. Whilst the country gradually starts to reopen we are also starting to reinstate some of our core services. This is a very slow progression for us, in line with national guidance and is aimed at protecting the health of all concerned. We will continue to run a telephone triage service in the first instance but this is no longer limited to a week in advance. Appointments should still be made via phone or alternatively you could use e-consult for your enquiry via this website. As ever, the more information you can provide us with the better able we are to deal with your request


We would kindly request that you only come to the Practice premises if you have been asked to by a clinician, and please wear some sort of face covering. Our clinicians are still required to wear full personal protective equipment when seeing patients in person and this may take extra time prior to your appointment.

As always, the safety of our patients and staff are uppermost in our thoughts and we thank you for your patience whilst we all try to navigate the new normal.