Coronavirus: Practice Information
We are currently providing restricted services at Church Stretton Medical Practice.
If you feel you need non-urgent medical advice please use our E-Consult link, which is at the top of our website, in the first instance. If you are unable to use E-Consult or for urgent queries, please phone the Practice, but be aware that there may be a high level of calls.
Please be aware that all GP appointments have been changed to phone calls initially. Please do not come into the Practice unless requested to by your GP.
If you require a prescription please use the usual methods to request one. Please do not over order or try to order early due to the Covid-19 outbreak. All prescriptions are being dealt with as normal and will be refused if outside of your normal repeat timescales.
Covid-19 Vaccination Update
Our Centre in Church Stretton is providing Covid-19 Vaccinations for patients from our local Primary Care Network (a group of medical practices) - Church Stretton, Craven Arms, Clun, Bishops Castle and Ludlow. The Practice team are working hard to run these clinics, with the help from the other 5 practices, the Mayfair staff and Shropshire Council.
We are continuing to work through calling our list of patients.
Nationally the patients listed in the criteria below are invited to book in to their larger local/national hubs
- you are aged according to the current government guidelines - which are changing weekly/daily.
- you have previously received a letter saying you are at high risk from coronavirus (clinically extremely vulnerable)
- you are an eligible frontline health worker
- you are an eligible frontline social care worker
- you have a learning disability
- you get Carer's Allowance – find out more about Carer's Allowance on GOV.UK
You also need to be registered with a GP surgery in England to use this service. You can register with a GP if you do not have one.
If you have been sent an invitation to book elsewhere, you may book the appointment yourself centrally online, or the instructions in your letter
When will I be called?
The order in which patients will be called for their Covid Vaccination can be found online
How do I arrange an appointment?
Why am I being asked to wait?
If you would like to read more about why you are being asked to wait for your vaccination, please visit the nhs website
I have received a letter from NHS England inviting me to make an appointment. What should I do?
These letters of invitation are not from Church Stretton Medical Practice and relate to appointments at one of the larger national vaccination centres such as Shrewsbury or Ludlow (opening on 1st February). If you are happy to attend one of these larger centres, you are welcome to do so. Please follow the instructions in the letter.
Please do not contact the practice about Covid Vaccinations, as we are working through lengthy calling lists. Thank you.
Roll Out of Covid-19 Vaccination Centres
Access to the Surgery
As a practice we are aware of the recent communication from NHSE and media regarding the opening up of GP receptions and appointments as of Monday 17th May. As a practice we are reviewing how we can maximise patient access, whilst maintaining safety for patients and staff safely as guidance changes.
At Church Stretton Medical Practice we have continued to work and support patients throughout the whole of the pandemic and have responded to more calls from patients throughout the whole of the pandemic and responded to unprecedented levels of demand. In the period March and April 2021 alone we have dealt with more calls than in any other period on record, and as a practice will continue to meet the needs of our patients as best we can, whilst continuing to support the COVID Vaccination programme.
In the short term we will continue to limit access to the premises, and offer a telephone triage first service in order to ensure patients are treated in the most appropriate way and will continue to offer remote consultations and appropriate face to face appointments until a safety review is completed.
We can confirm that face to face appointments HAVE continued throughout the whole of the pandemic, however we reinforce that this is following a triage first service in order to maintain the best interests of both patients and staff.
COVID-19 Vaccination Status (Passport) Information
From 17 May, people in England who have had a full course of the COVID-19 vaccine will be able to demonstrate their COVID-19 vaccination status for international travel. A full course is currently two doses of any approved vaccine.
Please do not contact your GP surgery or the place where you were vaccinated about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status. People can prove their vaccination status by:
- NHS app – if you have a smart phone or tablet, you can download the NHS app by searching for ‘NHS App' in your app store. Please note this is different from the NHS COVID-19 app. Once you have downloaded the app, you will need to create an account. You can find help and information on what you need to do here. If you have any technical difficulties or queries regarding downloading or using the NHS App, please click here
To use the NHS App, you must:
Be registered with a GP in England
Be over the age of 13 (if you are aged 13-15, you will need to contact your GP surgery to request GP online services access before you can use the app)
We recommend that you download the app prior to booking your international holiday, and at least two weeks before your departure date.
2. Online via the NHS website – more details to follow
3. On request by calling NHS 119 - If you do not have access to a smart phone or the internet and you know the country you wish to travel to will need to know your vaccination status on entry, you can call 119 and ask for them to send you a letter in the post.
This must be at least five working days after you have had your vaccine, and letters will take up to five working days to reach you.
Make sure you leave yourself plenty of time to sort this if you are travelling abroad.
Your letter will be sent to the address your GP has recorded for you; the call handler will not be able to see your address to check this for you. If you have moved house, please update your GP with your new home address before calling 119.
For more information about COVID-19 vaccine passports, please look at the government guidance here.
Children cannot get COVID-19 vaccination status, as children are not currently being vaccinated against COVID-19. For further information, please click here:
Need help finding your NHS Number?
If you are registered with a GP practice, you will already have an NHS Number, a unique 10 digit code.
A service is available on the NHS.UK website to receive a reminder of your NHS number.
You should also be able to find your NHS Number on any letter or document you have received from the NHS, including prescriptions, test results, and hospital referral or appointment letters.
If you cannot find your NHS Number in these ways, you can ask your GP practice to help you. They should be able to provide the number for you as long as you are registered with them. To protect your privacy, you may be asked to show a passport, driving licence or some other proof of identity.
Isolating Safely at Home with Covid-19
Recovery from Covid-19
For patients who are recovering from coronavirus, some helpful advice may be accessed here
With effect from July 24th 2020 everyone is required to wear a face covering when entering a shop or business. This is an additional mandate to wearing one on Public Transport.
If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit the government website for more information. Here you will be able to print off an exemption card. The exemptions are based on the trust of the patient acting responsibly if they feel they are eligible.
You may also be able to print out exemption cards from
The Practice is unable to supply individual letters.
Update on 9th July 2020
Once again we would like to thank our patients for their support and understanding during the Covid 19 Pandemic. Whilst the country gradually starts to reopen we are also starting to reinstate some of our core services. This is a very slow progression for us, in line with national guidance and is aimed at protecting the health of all concerned. We will continue to run a telephone triage service in the first instance but this is no longer limited to a week in advance. Appointments should still be made via phone or alternatively you could use e-consult for your enquiry via this website. As ever, the more information you can provide us with the better able we are to deal with your request
We would kindly request that you only come to the Practice premises if you have been asked to by a clinician, and please wear some sort of face covering. Our clinicians are still required to wear full personal protective equipment when seeing patients in person and this may take extra time prior to your appointment.
As always, the safety of our patients and staff are uppermost in our thoughts and we thank you for your patience whilst we all try to navigate the new normal.